Privacy Policy

Last updated: 28 September 2026

This privacy policy summarises why personal data is collected through ARK Booking, how it is protected and the rights available to users.

1. Data We Collect

• Identity and contact details provided by users, such as full name, email address and phone number
• Business information and records relating to reservations
• Sign-in security and system logs

2. Purposes of Data Processing

• Account creation and session management
• Managing reservation and business processes
• Security checks, access permissions and error logs
• Improving service quality

3. Data Protection

The platform aims to protect data against unauthorised access, loss, disclosure and misuse through appropriate technical and organisational measures.

4. Sharing with Third Parties

Personal data is not shared with third parties without permission, except where required by law or by the technical infrastructure needed to provide the service.

5. Retention Period

Data is retained for as long as necessary to provide the service, meet legal obligations and maintain security records.

6. User Rights

Users have the right to learn whether their data is processed, request corrections, request deletion where the relevant conditions apply and exercise other rights under applicable law.

7. Policy Updates

This policy may be updated when necessary. The latest version takes effect on its publication date.